トラブルシューティング

Sponge サーバで問題があり、あなたはここへやってきたのでしょう。その問題が何であるか、そして何をすべきか把握できるかどうか見てみましょう。

Java がインストールされていない

Solution: Get Java. Visit the Java のインストール for more information.

ネットワーク接続の失敗(もしくはDDos攻撃)

症状: ネットワーク接続が重い、切断したり接続したりする、もしくは接続すらできない。

解決策: モデムやルーターへの接続を確認してください。ブラウザに似た症状が出ていないか確かめてください。 speedtest.net などの無料のサービスを使って接続速度をチェックできます。ローカルネットワークや端末で動作している他のサービスが原因かもしれません。ルーターでポートフォワーディングを有効にしたことを確かめてください。考え難いですが DDoS 攻撃により完全に接続不能に陥っているかもしれません、そのような場合は ISP に連絡すべきです。

空きメモリが充分でない

症状: サーバが 「Out of Memory」 というメッセージと共に頻繁にクラッシュする。

Solutions: Expand the maximum Perm memory size with the startup argument -XX:MaxPermSize=128. Expand your server heap memory (if possible) with startup arguments e.g. -Xms1024M (1GB starting memory) and -Xmx2048M (2GB maximum). Monitor your free memory on the computer and see if there is some locked up in other processes. You may need to kill frozen java processes, or restart your machine. Memory leaks sometimes occur with bugs in plugins, which can take time to isolate.

それでも解決しないときは: 上記を実行したにも関わらず解決せずヒープ領域を拡張できない場合、タスクマネージャで利用可能なメモリが全て利用されているか確認してください。利用されているならば RAM を増設することが唯一の解決策となります。逆にまだたくさんの領域が残っているならば、 あなたは32ビット版の Java を利用しています。 OS が64ビットならば Java も 64ビット版に変えることをおすすめします。

Malformed Config File (e.g. Bad Editing)

Symptom: One (or more) plugins refuse to load, or behave in unexpected ways. The server log files will contain messages about unreadable files on startup. The server may crash, and data may be corrupted.

Solution: Stop the server, and check your edited files. Load backup files of any corrupted data. You may need to delete a config file entirely and allow it to regenerate upon server startup.

プラグイン (または Mod) が誤動作した

Symptom: This could be almost anything - whatever your plugins do, plus the X-factor. Commonly the server crashes with a train of error messages in the server log files.

Solution: Stop the server, and check to see nothing has been corrupted. Be sure to check that it isn’t from an incorrectly edited config file (above). Remove suspect plugins and add them again one by one, restarting the server each time. The problem may originate from one plugin that is out of date - check for updates. Plugin conflict may also be the cause, having two incompatible plugins. You can also check our Mod Compatibility page to see if the problem is already known, and if there’s a way to fix it.

Operating System Unstable (e.g. Virus Infection)

Symptom: The server keeps crashing or timing out, and other parts of your operating system are also having problems.

Solution: Stop everything. Thoroughly check your system and storage devices for malware and viruses. Good tools for this include AdwCleaner, Junkware Removal Tool, MalwareBytes, and most antivirus ware. Check your server files for corruption after a clean restart of your system. Examine the hardware for damage too if the problems persist - e.g. a faulty power supply.

データの破損

Symptom: World files fail to load or cause server to crash when players enter certain chunks. Database corruption.

Solution: Load backup files of corrupted data. Software for repairing damaged worlds is available, and missing regions may be regenerated. Investigate the cause of corruption - was it a malformed plugin, database driver, power failure or something else? Always make sure you make regular backups of important data onto a secure device.

キーボードと椅子の間の問題

Symptom: Everything was working fine yesterday. It went strange today after I did XYZ …

Solution: SpongeDocs is not large enough to encompass the things people may do that will cause software to fail in unpredictable ways. It is always worth thinking long and hard about what you may have done recently that could have affected the smooth running of your server. A memory card may be loose after dusting, a shortcut may be broken…

Sponge にバグがある

Symptom: None of the above apply, and it still doesn’t work as it should.

Solution: Time to get out the big guns. File a report on the SpongeForge or SpongeVanilla issue tracker, remembering to include details of the version of Forge and Sponge you are using, and a link to the relevant server log file.

宇宙がおかしい

We can’t help you with this one. You’re on your own.